( Technical Support Representative ) Viasat Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

( Technical Support Representative ) Viasat Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

USA Jobs Viasat

( Technical Support Representative ) Viasat Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

Hiring Organization:- Viasat

Post Name:- Technical Support Representative

Qualifications:- Graduate

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $20-$25/Hour

Locations:- Texas, USA

( Technical Support Representative ) Viasat Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

Full Job Description:-

One team. Worldwide demanding situations. Infinite opportunities. At Viasat, we’re on a challenge to deliver connections with the capacity to change the arena. For more than 35 years, Viasat has helped form how clients, companies, governments and militaries around the world talk. We’re seeking out those who assume huge, act fearlessly, and create an inclusive surroundings that drives wonderful effect to join our group.

( Technical Support Representative ) Viasat Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

What you’ll do

Our college Station, TX region is growing swiftly and seeking out passionate, progressive specialists to sign up for our team and join the world to extra. You’ll work in a collaborative and inclusive environment that values numerous perspectives and non-stop studying and presents enterprise-leading blessings and location services with unrivaled opportunities for profession boom. Our campus is packed with services consisting of an on-website online health club and showers, full-sized basketball court, sand volleyball courtroom, placing green, recreation room with satellite television, pool desk, foosball, video and board video games, in addition to BBQ grills, fire pit, balcony lounge, espresso, juice, snack bars, and more. At the side of our beneficiant blessings package deal, it’s tough to beat!

Our team is courageous within the pursuit of new ideas and uncompromising in our quest to come to be the arena’s first actually international internet service provider. Inquisitive about joining our project? Check profession possibilities at Viasat nowadays.

The every day

The position of trusted Connections the front Line Care Agent includes presenting help to our clients who make use of our public wireless, VoIP and television offerings for the duration of the world. This guide encompasses billing and account associated inquiries in addition to helping customers with technical troubleshooting.

Duties encompass:
  • Provide guide to vicinity group of workers and give up-customers who are attempting to apply our public wireless, VoIP or tv services at severa places during the world ranging from US navy bases to accommodations and banks.
  • Help end-customers troubleshoot connectivity related troubles via use of a ramification of on-line diagnostic gear.
  • Display deployed networks and amplify as needed for dispatch whilst far flung troubleshooting suggests a network difficulty has evolved which effect more than one end-customers.
  • Assist cease-users with widespread questions that range from fee plan variations to provider availability to ability contract requirements.
  • Offer billing and account related guide to end-customers.
  • Billing inquiry associated assist can encompass but is not restricted to inspecting invoices, escalating credit score and refund requests, updating routine price methods or assisting give up-users unsuspend accounts.
  • Account related aid can consist of but isn’t confined to updating touch records, supporting with Self-Care steerage, transitioning account plans, reviewing current and historical usage, supporting cancel subscriptions or ultimate accounts.
  • File key aspects of every stop-user interactions inside our Case management solution.
  • Deliver quit-consumer e mail support along with tracking voicemail inbox and responding to inquiries.
  • Carry out different challenge related tasks as asked via your manager.
What you will need
  • Excellent communication abilties showing you to be outgoing, pleasant, kind and heat in demeanor; a “people individual”.
  • Wellknown knowledge of private pc networking.
  • Works successfully with different crew contributors to provide outstanding help for both inner and outside customers.
  • First-rate analytical, problem-solving and conceptual skills.
  • Exceptional time management.
  • High faculty diploma or GED.
  • Super written and verbal conversation abilties.
  • Have to be willing to paintings shift schedules discovered in a 24×7 call center surroundings
  • Need to be willing to wait every day education sessions held Monday thru Friday 9am – 6pm for as much as (4) weeks
  • Need to be able to multi-mission
  • Talented in typing (Min. 35 WPM)

( Technical Support Representative ) Viasat Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

Top 10 Interview Tips For Getting Job:

Absolutely! Here are my top 10 interview tips for getting a job:

  1. Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of their culture and goals.
  2. Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
  3. Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
  4. Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early to the interview. This shows that you’re reliable and respectful of the interviewer’s time.
  5. Bring copies of your resume: Bring extra copies of your resume to the interview, in case the interviewer doesn’t have one or needs to reference it.
  6. Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
  7. Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
  8. Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
  9. Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
  10. Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

  1. Company always wants you to be on time and you should be.
  2. Take less leave from the office.
  3. Focus on your work and try to learn more.
  4. Speak from your work not for your mouth.
  5. Keep on trying to get new things from your seniors, regarding your profile.
  6. Raise your point but only then when you are 100% sure about your point.
  7. Never hurry because haste makes waste.
  8. For earning some extra points than others. Just play out of your comfort zone.
  9. Always respect your seniors.
  10. Learn from mistakes made by you and others and do not try to repeat them.

Educational Qualification:

  • Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
  • Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  1. All the eligible candidates can apply for This Job as mentioned below
  2. Read official notification carefully From the Official Website.
  3. Read Notification Carefully Before Apply.
  4. Fill The Application Form (Link Is Given Below)
  5. Attach Required Document and Passport Size Photo with Signature.
  6. Then Submit. Don
( Technical Support Representative ) Viasat Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

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