( Client Experience Specialist ) PC Connection Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

Hiring Organization:- PC Connection

Post Name:- Client Experience Specialist

Qualifications:- Graduate

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $20-$25/Hour

Locations:- Florida, USA

( Client Experience Specialist ) PC Connection Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

Full Job Description:-

What We Do:

We calm the confusion of IT by guiding the connection among people and generation. If a customer is seeking out a higher way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is locating the right aggregate of tech hardware, software, cloud solutions, and aid services. That’s what we do. We’re the IT branch’s IT department.

( Client Experience Specialist ) PC Connection Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

Who we are:

Our team is made stronger by means of a large number of backgrounds, reports, and views. It’s what makes Connection unique—what drives us to innovate and create technology answers that stand aside from the group. We’d love with a view to be part of that cloth, to share your ideas and studies with a crew that flourishes on fresh wondering, creativity, and helping others.

Why You should join Us:

You’ll discover supportive teammates and a rewarding profession at Connection—plus exquisite advantages. We take delight in assisting personnel with a total rewards package that offers financial, emotional, and bodily resources for you and your family. Our reimbursement, 401k plans, medical health insurance, and different advantages are innovative and competitive. We value the significance of our personnel’ emotional properly-being. To assist personnel, we provide free therapy visits, intellectual fitness education and tools, and meditation assets. You’ll additionally revel in a generous paid day off bundle that includes now not best holiday and ill time, but additionally health and Volunteer time off days.

Connection employer answers is a worthwhile $1.3B+ business enterprise specializing in presenting technology solutions for the Fortune 2000, located in Boca Raton, Florida. Connection corporation answers is an entirely-owned subsidiary of Connection (CNXN), a $2.5 Billion+ publicly traded company positioned in Merrimack, NH.

Connection corporation answers offers a extensive range of era services with over 500 technical certifications and a qualified crew of expert engineers, software licensing professionals and venture managers to provide first-rate-in-class solutions to our clients. We deliver give up-to-cease answers throughout the complete IT lifecycle–from evaluation, design, procurement, and set up to management and asset disposition. Targeted on fixing the complex commercial enterprise challenges of organisation customers, Connection business enterprise answers is a one-stop supply for a full range of IT services and products, along with records center, networking, mobility, and software answers. Imparting over a million products from 1,600 generation carriers, Connection corporation answers’ proprietary cloud-based e-procurement gadget, TRAXX, creates a streamlined, green method to IT procurement that reduces the fee and complexity of purchasing hardware, software program and services. With the aid of leveraging our strategic relationships with leading IT manufacturers and software program publishers, Connection company answers is able to provide the high-quality pricing and preferred product availability.

Activity precis:

Working underneath direct supervision of the client revel in supervisor, choosing from a diffusion of established tactics to perform assigned duties and obligations, the consumer experience professional handles the executive obligations associated with greater complex pace customer orders and customer standards. The expert position requires heavy information entry for speed fees, repetitive order entry, purchaser standards and returns. The expert video display units the daily Open Order report for day by day actions and gives custom reporting of data required by using the customer. The expert responds well timed to customer requests regarding order tracking and pricing requests for customers with already installed device pricing.

Responsibilities

Order Processing:

Responds well timed to client requests and activate placement of orders inside organization procedural tips to satisfy the purchaser’s SLA.
Information of cargo cutoff instances for all fundamental distribution partners and providers
Proactive conversation to consumer on order placements together with order ETA and back-order facts at time of order placement.
Escalates value adjustments/EOL to sales Operations guide or IAM

Quote Requests:

Presents timely quotes, inside 4 hours, for clients on run fee velocity merchandise primarily based on path from the sales team.
Assists with rates for debts with mounted pricing.

Sales Administrative support:

Affords administrative help for open order monitoring, scheduled and custom reporting, and inquiries on income orders
Researches open orders and offer ETA records to clients in a report layout.
Switches providers or recommends replacement products with input from sales team.
Enters and updates order information within the system for all crew contributors to get entry to.
Uses installed tools to offer the purchaser with any one off or scheduled record
Works with income team on any complex requests on open orders or reports
Works with control on any request that falls out of doors the scope of any present file
Responds to client e-mail requests for monitoring, serial numbers, packing slips and different go back products Authorizations (RMA)
Initiates back products technique
Educates the patron at the RMA introduction and enters RMA in the device
Escalates all RMA requests to customer support

Requirements

Minimum years of profession experience to qualify for role: four years
Includes at the very least years of data entry in an interior income function
Total years of profession revel in that allows you to be completely talented: 7 years

Era talents:

Intermediate Microsoft workplace skills to include Excel for growing and the usage of spreadsheets
Advanced knowledge of Microsoft Outlook for e-mail to include working with a shared e-mail box with ability to multi-undertaking in a high paced surroundings with more than one messages arriving straight away.
Basic knowledge of the anatomy of a laptop/laptop with ability to apprehend client needs
Operating know-how of data entry into a CRM or ERP system

Commercial enterprise know-how:

Operating information of a customer’s buying technique from an internal income angle
Knowledge of the sales cycle for a enterprise purchase
Primary knowledge of the income system with capacity to provide the purchaser correct SLA’s and delivery information.

Other skills

Prepared state of thoughts
Articulate with capacity to explicit oneself definitely and professionally in oral communication
Wonderful written communication competencies with capability to compose expert enterprise communications thru email, letter, and proposals
True listening abilties with ability to obtain data absolutely and recognize what is being stated
Short take a look at with capacity to grasp a state of affairs or analyze new matters with minimal direction or education

( Client Experience Specialist ) PC Connection Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

Top 10 Interview Tips For Getting Job:

Absolutely! Here are my top 10 interview tips for getting a job:

Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of their culture and goals.
Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early to the interview. This shows that you’re reliable and respectful of the interviewer’s time.
Bring copies of your resume: Bring extra copies of your resume to the interview, in case the interviewer doesn’t have one or needs to reference it.
Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

Company always wants you to be on time and you should be.
Take less leave from the office.
Focus on your work and try to learn more.
Speak from your work not for your mouth.
Keep on trying to get new things from your seniors, regarding your profile.
Raise your point but only then when you are 100% sure about your point.
Never hurry because haste makes waste.
For earning some extra points than others. Just play out of your comfort zone.
Always respect your seniors.
Learn from mistakes made by you and others and do not try to repeat them.

Educational Qualification:

Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
Kindly check the Official Notification for more qualification details. Notification Link Is Given Below.

Document Required:

Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature

How to apply:

All the eligible candidates can apply for This Job as mentioned below
Read official notification carefully From the Official Website.
Read Notification Carefully Before Apply.
Fill The Application Form (Link Is Given Below)
Attach Required Document and Passport Size Photo with Signature.
Then Submit. Don

( Client Experience Specialist ) PC Connection Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

( Client Experience Specialist ) PC Connection Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

Full Job Description:-

What We Do:

Who we are:

Why You should join Us:

Activity precis:

Responsibilities

Order Processing:

Quote Requests:

Sales Administrative support:

Requirements

Era talents:

Commercial enterprise know-how:

Other skills

Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

Educational Qualification:

Document Required:

How to apply:

( Client Experience Specialist ) PC Connection Customer Service Jobs (Remote) ::: USA @Sarkarijobdunia

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